Shipping Details
Shipping Details
At Geek Gift, we strive to ensure your orders are shipped securely and efficiently. Below are the details of our shipping process, packaging, and delivery methods.
1. Shipping Process
1.1 Order Timeline
- All our products are imported from Australia via air freight and delivered to us through NZ Couriers.
- Orders are dispatched during the first week of each month.
- Once dispatched, your order will be shipped to you using NZ Post/Courier Post.
1.2 Packaging and Space Efficiency
Our website calculates the box size required based on the dimensions of the products in your order. We aim to package items securely while minimizing wasted space.
Box Sizes:
- Small Box: 250x250x200mm
- Medium Box: 430x255x330mm
- Large Box: 510x280x380mm
- XL Box: 510x380x585mm
2. Delivery Costs
2.1 Standard Shipping
Shipping costs are automatically calculated at checkout based on the size of the box required for your order.
2.2 North and South Island Shipping
All orders are supplied from the North Island of New Zealand, which can affect shipping costs for our South Island customers. Please note that shipping fees may be higher for South Island deliveries due to the additional transit distance.
2.3 Rural Address Fee
If your delivery address is classified as a rural address by our shipping provider, an additional fee of $6.72 will apply. This fee is charged by the courier company and will be added to your shipping cost.
3. Tracking Your Order
Once your order has been dispatched, you will receive an email containing your tracking number. You can track your shipment on the NZ Post website:
NZ Post Tracking
4. Additional Information
- We take great care in packaging your items to ensure they arrive in excellent condition.
- If you have any questions or concerns about your shipment, please contact us at support@geekgift.co.nz.
Thank you for choosing Geek Gift! We look forward to delivering your favorite collectibles straight to your doorstep.